ROLE: LISTENING EAR VOLUNTEER AT THE WOMEN’S HEALTH INFORMATION & SUPPORT CENTRE (WHISC) 120 Bold Street Liverpool L1 4JN
WHISC. For All Women.
The Women’s Health Information & Support Centre (WHISC) is a charity dedicated to improving the health and wellbeing of women and their families throughout Liverpool and the surrounding areas.
‘Those who have lost a partner or child, women who have suffered abuse, been in prison, women who have been diagnosed with a serious and life changing illness or condition, women struggling to cope with mental illness, women who have lost a partner or child, women suffering from low self-esteem & self-confidence, depression, lack of money, lack of a safe place to live, women who are asylum seekers and refugees who find themselves in an area where they know no one at all. All women who are socially isolated and those who are lonely and simply need a cup of tea and a chat’.
The ages of the women that we see range from 18 to 90 years.
LISTENING EAR APPOINTMENTS give any woman the opportunity to talk in confidence to another woman. A session lasts up to 45 minutes and is free. We provide them at fairly short notice and, in some cases, on-the-spot.
WHAT WE NEED: Hours Mon-Thurs 10-4pm We ask for at least 3 hours a week volunteering time. In-house training will be provided plus other relevant training and you will be funded to attend the Mental Health First Aid Course.
This volunteering role involves dealing with women who are members of the public who telephone or call into WHISC with various support needs at our Bold Street Drop-In Centre.
The role also includes a range of other duties including answering the phone, administrative duties, helping clients to find appropriate health information and signposting to appropriate services where necessary.
Drop-In volunteers must accurately record service user visits in accordance with WHISC monitoring procedures.
ESSENTIAL SKILLS KNOWLEDGE & EXPERIENCE:
- Counselling, support role, advocacy or similar experience
- An interest in women’s health
- A sense of fairness
- Non-judgemental & empathic
- Sound communication skills in listening, speaking and writing
- Assimilation skills to help absorb and make use of wide ranges of information and data
- A commitment to participation in training and self-evaluation.
DESIRABLE SKILLS, EXPERIENCE & KNOWLEDGE
- Experience in a public facing role
- Providing of information and support
- Knowledge of low to moderate mental health issues
FOR TEAM WORKING:
- An ability to work as a member of a small, friendly team
- A commitment to securing the best outcomes for women
- The capacity to develop specific knowledge and understanding of the WHISC and its community
- A commitment to equality.
Application open to women-only (Exemption under the Equalities Act 2010)
Expenses paid. Training and DBS provided. Closing date: 12 Midday Wednesday 30th June.
Please email for an application form firstname.lastname@example.org
0151 707 1826
Download the Application Form